Insurance Verification Agent

Job Responsibilities

• Manage incoming and outgoing calls in a professional and courteous manner
• Address customer inquiries and resolve issues promptly and effectively
• Provide accurate and up-to-date information about products and services
• Maintain and update customer records in the system
• Follow company policies, procedures, and call center standards

Requirements

• Minimum Intermediate qualification (Bachelor’s degree preferred)
• Strong communication skills in English
• Excellent listening and problem-solving abilities
• Basic computer proficiency
• Prior call center experience is an advantage (fresh candidates are encouraged to apply)

Benefits

• Competitive salary with performance-based incentives
• Supportive and friendly work environment
• Training programs and opportunities for career growth

Work Location: In person