Intake Coordinator / Social Media Marketing / Billing Clerk

Overview
We are seeking a proactive Intake Coordinator / Social Media Marketer / Billing Clerk who has excellent attention to detail. This multifaceted role offers an exciting opportunity to learn the intake and administrative side of a law firm. As a vital link between our clients, marketing efforts, and internal operations, you will play a key role in ensuring seamless client onboarding, engaging social media presence, and accurate billing processes. If you thrive in a client facing environment, possess a passion for helping to solve legal problems, and excel at organization and communication, this position is perfect for you! Join us to make a meaningful impact in the Denver, Colorado community.

Responsibilities

• Coordinate client intake procedures, including initial intake calls and factual investigation, scheduling follow up, drafting legal services agreements, and setting up new cases in our case management software.
• Manage and grow our social media presence across platforms such as Facebook, Instagram, LinkedIn, and Twitter.
• Perform keyword research and utilize SEO best practices to optimize content for search engines, boosting visibility and web traffic while working with attorneys to draft newsletters and legal updates.
• Manage billing processes, including issuing and editing invoices, tracking payments, and following up with clients for collections.
• Ensure all marketing and administrative activities adhere to company policies and industry standards, maintaining professionalism and transparency.

Requirements

• Client focused social skills and attention to detail.
• Strong knowledge of SEO, keyword research, Google Analytics, and web analytics tools to optimize online content and campaigns.
• Excellent proofreading, editing, and communication skills to craft compelling and accurate content.
• Ability to multitask effectively, managing client intake, social media, and billing with attention to detail and organization.
• Strong relationship management skills, with an emphasis on customer service and public relations.
• Ability to adapt quickly to changing priorities and work collaboratively within a team environment.
• Prior experience in case management software, billing, invoicing, and financial record-keeping is strongly preferred. Join us and become a key contributor to our innovative team! This paid position offers a unique blend of administrative, creative, and marketing responsibilities, providing valuable experience and growth opportunities in a supportive environment. We’re excited to see how your skills and enthusiasm can help us elevate our brand and serve our clients better!

Job Type: Full-time

Pay: $55,000.00 - $62,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Legal administrative: 1 year (Preferred)

Ability to Commute:

• Englewood, CO 80110 (Required)

Ability to Relocate:

• Englewood, CO 80110: Relocate before starting work (Required)

Work Location: In person