Intern, Business Analyst (Selection Navigator) - Milwaukee, WI

What’s in it for you?

• Join hundreds of interns nation-wide for a summer of learning and fun:

• Innovation Challenge

• Volunteering Opportunities

Executive Engagement

• Development Sessions

Inclusive and diverse environment with hybrid work opportunities

• Comprehensive benefits package including 401k, Medical, Dental and Vision care – Available day one

What you may do:

The Intern, Business Analyst will support the day-to-day execution, adoption, and continuous improvement of Solution Navigator, our customer-facing digital self-service platform. This role is ideal for a student interested in digital platforms, customer experience, data, and cross-functional collaboration. The intern will work closely with program, business, and technical teams to help ensure customers and help implement/enhance functionality within the Solution Navigator platform.

How you may do it:

• Provide general business and operational support for a customer-facing digital program.
• Assist with onboarding, documentation, and reference materials for new and existing functionality.
• Help track and organize business questions, issues, and requests.
• Support basic business process documentation and validation.
• Assist with cross-functional coordination and communication across business teams.
• Maintain simple trackers, logs, and summaries related to activities and feedback.
• Support meeting preparation, note-taking, and follow-up actions.
• Assist with basic reporting, presentations, and administrative tasks as needed.
• Hands-on exposure to a global digital customer platform.
• Experience working across business, IT, product, and customer service teams.
• Development of professional skills in documentation, analysis, and stakeholder communication.

What we look for

Required Qualifications

• Currently pursuing a bachelor’s degree in Business, Information Systems, Supply Chain, Marketing, Engineering, or a related field.
• Strong attention to detail and organizational skills.
• Comfortable working with Excel, PowerPoint, and web-based tools.
• Clear written and verbal communication skills.

• U.S. citizen or legal right to work in the U.S.

Preferred Qualifications:

• Interest in digital platforms, customer experience, or process improvement.
• Basic familiarity with CRM, ERP, CPQ, or e-commerce concepts.
• Ability to work independently while collaborating with cross-functional teams.

Check us Out: https://www.youtube.com/watch?v=BsLrbXZdjM8

#NextGenJohnsonControls #Internship

HIRING HOURLY RANGE: $21.00-$24.00 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us