Internal Communication Specialist II

Summary:
At Maverik, we don’t just offer jobs, we offer adventures. As an Internal Communications Specialist II, you’ll play a key role in shaping how 16,000+ Team Members stay informed, connected, and inspired across our growing organization. This isn’t just about sending messages, it’s about creating meaningful communication that drives culture, supports leadership, and keeps our teams aligned as we continue to expand. In this role, you’ll lead the strategy behind how Maverik communicates from the inside out, partnering with leaders, crafting impactful messaging, and leveraging tools and data to continuously improve engagement. If you thrive in a fast-paced environment, enjoy turning complex ideas into clear, compelling stories, and want to make a visible impact across the business, this is your opportunity to help fuel the Maverik adventure.

Essential Duties and Responsibilities:

Platforms & Channel Strategy

• Own and manage Maverik’s internal communications infrastructure, including the Trailhead SharePoint intranet, enterprise email templates, and distribution channels to ensure consistent, effective messaging.
• Optimize how communications are delivered across channels (intranet, email, and emerging platforms) to drive engagement and reach, including evaluating opportunities to scale tools across the enterprise.

Content & Leadership Communications

• Develop and deliver leadership communications, including executive messaging, companywide updates, town hall materials, presentations, and talk tracks aligned with business priorities.
• Manage the internal editorial calendar and coordinate content development and distribution to ensure timely, accurate, and aligned messaging.

Strategy, Measurement & Partnership

• Establish and manage KPIs and analytics to measure communication effectiveness and continuously improve messaging and channel strategy.
• Serve as a cross-functional partner to HR, IT, Operations, and leadership teams to support enterprise initiatives and change management efforts.
• Ensure alignment between internal and external narratives for major initiatives, partnering with external communications teams as needed.

Engagement & Standards

• Identify and develop storytelling opportunities that reinforce culture, leadership priorities, and Maverik’s brand.
• Standardize communication practices through templates, messaging frameworks, and scalable processes that improve clarity and alignment.
• Demonstrate continual curiosity and application of AI tools to create efficiencies and enhance engagement.

Role Requirements:

• This role is cell phone stipend eligible and supports a 24/7 operation. Occasional after-hours, weekend, or holiday work may be required to respond to urgent issues or service calls.

Qualifications: Education

• Bachelor’s degree in Communications, Journalism, Public Relations, or related field

Qualifications: Experience

• 5+ years of professional experience in corporate, internal, or external communications
• Experience managing internal communication platforms (e.g., SharePoint, email templates), including content governance and user experience optimization.
• Proven experience developing executive and leadership communications, including presentations, companywide messaging, and sensitive communications.
• Strong writing and editing skills with the ability to tailor messaging for diverse internal audiences.
• Experience establishing and using communication KPIs and analytics to measure effectiveness and inform strategy.
• Demonstrated ability to partner cross-functionally and support enterprise initiatives and change management.
• Experience aligning internal and external communications strategies in partnership with external communications teams.
• Demonstrated ability to handle confidential information with discretion and sound judgment.
• Strong critical thinking skills with the ability to operate effectively in fast-paced environments.
• Ability to manage multiple priorities, timelines, and content workflows.

Qualifications: Team Member Leadership Skills

• Communicates clearly and adapts messaging based on audience; actively listens to ensure alignment.
• Thinks strategically and translates complex business priorities into clear, actionable communication.
• Takes initiative, manages priorities effectively, and delivers work with minimal oversight.
• Demonstrates professionalism, self-awareness, and empathy in interactions.
• Solves problems using sound judgment and knows when to escalate.
• Delivers high-quality work and builds trust through reliability, responsiveness, and a positive, solutions-oriented approach to stakeholder needs.

This is not an all-encompassing list of Leadership Skills, but rather those most essential for success in this role.

Duties and responsibilities may be modified at any time based on business needs. Scheduling, shift assignments, and work location may also change as required.

Compensation & Benefits

Pay Range: $80,000-$85,000/year + DOE and Bonus Opportunities
The above salary range represents a general guideline; however, Maverik considers a number of factors when determining base salary offers, such as the scope and responsibilities of the position and the candidate's experience, education, skills, and current market conditions.
Benefits Include:

• Full Health, Dental, and Vision Package with company contribution to cost
• In-Store and Fuel Discounts
• Retirement plan with company match (401K)
• Eligible for the annual incentive bonus program
• Profit Sharing: When Maverik succeeds, so do you. Team Members are eligible for annual profit sharing—our way of recognizing the important role you play in our success
• Comprehensive Paid Time-Off Policy, along with additional perks and benefit