Internal Communications Manager

Al Tayer Insignia | Internal Communications Manager

About Us

As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home, and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols, Armani and newly added Gymshark and The White Company, to name just a few!

About The Role

To support Al Tayer Insignia’s internal communications strategy across the UAE and GCC region. To contribute to the positive positioning and perception of Al Tayer Insignia through all appropriate and approved communication and engagement channels internally (and externally if required). This role will craft the Al Tayer Insignia identity and employer branding. The Internal Communications Executive will be the internal custodian and advocate of internal communication plans that engage, inform and inspire our employees aligning to our goals and values.

What You’ll Be Doing

Strategic Roles and Responsibilities

• Develop and implement an internal communications strategy aligned to the Al Tayer Insignia mission, values and culture. Ensuring communication is cascaded to the right audience in a consistent and impactful manner.
• Manage internal communication platforms and channels to ensure they remain up-to-date and relevant.
• Provide recommendations for tools and technologies that enhance internal communication effectiveness and ensures employee engagement across stores and head office.
• Support Senior Management in developing internal communication messages and presentations for town-hall meetings, executive updates and other initiatives.
• Collaborate with HR and other departments to communicate on internal events, town halls, workshops, and employee recognition and engagement programs.
• Own the creative and content development for employee communications and the implementation of the internal communication tools and platforms.
• Develop communication templates for all employee engagement initiatives.
• Create the Al Tayer Insignia brand deck and become the brand custodian (look, feel, tone of voice, templates, etc.)
• Liaise between key departments and HR for updates and notifications of business activities to be communicated within the internal communication plan (launches, store openings, new brands etc)

Functional Roles and Responsibilities

• Implement CMS tools, social media and digital communications (LinkedIn, Facebook Messenger, Intranet, Newsletter, Corp Website) and engage with all relevant stakeholders to keep these updated.
• Develop content in conjunction with agency support (when required) for all internal communications platforms, including writing, photography, layouts, videography.
• Support internal engagement and stakeholder management and relationship building across the Group.
• Support the HR team in all media relations, PR, crisis, and issue management for Al Tayer Insignia
• Create content for various communication channels, such as; intranet, newsletter, emails, presentations, videos and townhalls.
• Take initiative and suggest ways to positively influence the communication functions within Al Tayer Insignia.
• Support the implementation of communication processes, systems, standards and policies.
• Support the implementation of any transformational change projects.
• Partner with HR & the Talent Acquisition team on content for employee sites such as LinkedIn

About You

8 + years’ work experience in Corporate Communications or similar field, (e.g. Internal Communications, PR Management) within a large complex multi-national company