International Inbound CSR

Call Cafe is currently looking for energetic and passionate Customer Service Representative. The Customer Service Representative will be responsible for ensuring customer satisfaction by promptly and efficiently responding to customer inquiries and concerns via phone.

Responsibilities:

• Communicate with customers via phone.
• Provide knowledgeable answers to questions about products, pricing, and availability.
• Collaborate with internal departments to meet customer needs.
• Data entry in various platforms as required.

Requirements:

• Fluency in English must
• At least Intermediate level proficiency in English.
• 6 months -1 years of customer service experience is desirable but not required.
• Strong listening skills and the ability to multi-task.
• Excellent phone etiquette and strong verbal, written, and interpersonal communication skills.
• Ability to work in a fast-paced environment and prioritize tasks.
• Be able to work Night Shift

Note: Freshers are encouraged to apply.

Full-time in-house position
Shift: Evening & Nights
6 working days

Job Type: Full-time

Pay: Rs50,000.00 - Rs70,000.00 per month

Work Location: In person