IT and Project Support

This role encompasses a blend of operational technology responsibilities and project-based work aimed at process improvement. It also involves hands-on participation in operational tasks to gain a deeper understanding for enhancement opportunities. Key responsibilities include, but are not limited to, the following:

• Supporting projects to implement technological advancements and improvements
• Collaborating with other departments to gather project requirements
• Supporting operational processes
• Identifying process issues and developing solutions
• Maintaining the company's technology infrastructure

Required Behavioral Skills:

• High-Energy Multitasker: Comfortable juggling multiple priorities in a rapid-growth environment
• Bias for Action: You don't wait for instructions; you identify what needs to be done and do it
• Fast Learner: You learn best by getting your hands dirty and diving straight into the work
• People Person: You bring a positive attitude to every interaction and communicate with confidence
• Organized Executor: You are detail-obsessed and can manage your own schedule to hit tight deadlines
• Resilient Problem Solver: You stay cool under pressure and find creative solutions to unexpected roadblocks

Required Job Skills:

• Requirements Analysis: Expertise in eliciting and validating stakeholder needs, translating business objectives into clear, actionable technical requirements
• Project Management: Demonstrated ability to lead cross-functional initiatives from conception to completion, ensuring deliverables are met on time and within budget
• Process Optimization: Applied understanding of Lean principles and a focus on identifying opportunities to streamline operations
• Business Intelligence: Applies an evidence-based mindset to frame and visualize data, aligning insights with the operational perspective of business leadership
• Advanced Administrative Proficiency: Expert-level command of Microsoft Office and Google Suite, utilizing Excel/Sheets for complex data organization
• IT Support & Hardware Maintenance: Proven experience troubleshooting and maintaining computers, servers, and network hardware
• Infrastructure Management: Comfortable navigating and supporting both on-premise equipment and cloud-based systems

Preferred Job Skills:

• Technical Analysis and Automation: Proficiency in 1+ programming languages (Python, SQL, C#, or JavaScript) used to automate tasks and optimize office workflows
• Windows Administration: Proficiency in configuring, deploying, and maintaining Windows environments
• Data & Database Management: Experience with Database Management Systems (DBMS) and using data analysis to drive decision-making
• Google Ecosystem: Hands-on experience managing Google Workspace (GWS) and Google Cloud Platform (GCP) environments

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person