We are looking for an experienced IT Asset Manager to join a global team supporting the management of software and technology-related hardware as part of a large transformation project in the construction and real estate sector. The role focuses on managing the IT asset lifecycle and ensuring software license compliance, with a strong emphasis on using ServiceNow and reporting tools such as Power BI or Tableau.
Team and Structure
The selected candidate will collaborate with an international team and a dedicated Project Manager. There will be no direct reports, but strong cross-functional collaboration and the ability to communicate with both technical and non-technical stakeholders are expected.
Technologies and Systems Used
- ServiceNow – Configuration and Asset Management (CMS/SAM).
- Power BI / Tableau – Reporting and analysis.
- Excel – Advanced data analytics.
- Systems for managing license agreements, invoices, and usage rights.
Responsibilities
- Maintain and update records of licenses, warranties, service agreements, and vendor contracts.
- Ensure accuracy of asset data in the ServiceNow system (CMS).
- Review and analyze over 800 applications.
- Verify and enter license agreement details into the system.
- Manage license renewals and provide guidance where applicable.
- Identify and collect missing entitlement and licensing documents.
- Assess license usage rights, including cloud and VDI environments.
- Assist in preparing software installation packages.
Key Performance Indicators (KPIs)
- Software asset compliance and utilization.
- Accuracy and completeness of asset records.
- Internal customer service and satisfaction levels.
- Process automation and operational efficiency through ITSM tools.
Requirements
Must have:
- Proven experience in IT asset management (software/hardware).
- Strong knowledge of ServiceNow.
- Understanding of software licensing models and contract terms.
- Ability to read and interpret contracts, amendments, and usage rights.
Nice to have:
- University degree in IT, finance, or a related field.
- Certifications: ITIL v3/v4, SAM, ServiceNow.
- Experience with Power BI or Tableau.
- Advanced data analysis skills and strong proficiency in Excel.
- Experience with database systems and data warehouses.
Personal Attributes
- Strong attention to detail and data quality.
- High work standards and proactive approach.
- Ability to work under pressure in a dynamic environment.
- Excellent communication skills and customer-oriented mindset.
- Logical and analytical problem-solving approach.
Job Type: Contract
Contract length: 3 months
Application Question(s):
- Are you available to commit to a 3-month contract (with possible extension)
- Are you available to join Immediately?
Education:
Experience:
- IT Asset Management (software/hardware lifecycle): 4 years (Preferred)
- ServiceNow (Configuration/Asset Management or SAM modules)?: 4 years (Preferred)
- reporting/analytics tools such as Power BI or Tableau: 4 years (Preferred)
- Microsoft Excel (Advanced formulas, pivot tables): 4 years (Preferred)
Work Location: Remote