IT Assistant

.Key ResponsibilitiesA. Technical Support & Troubleshooting

• Provide first-level support for all IT-related issues (hardware, software, network, printers, etc.).
• Diagnose and resolve user complaints related to system performance, login issues, application errors, and connectivity.
• Install, configure, and update operating systems and standard software.
• Maintain inventory of IT equipment and accessories.

B. Network & System Support

• Assist Network Administrator in monitoring LAN/WAN connectivity at the plant.
• Support configuration of switches, access points, CCTV, biometric devices, and related systems.
• Ensure secure and stable internet connectivity throughout the plant.

C. Hardware & Equipment Maintenance

• Maintain and repair PCs, laptops, printers, scanners, and other peripherals.
• Support setup of new workstations, including cabling and network configurations.
• Assist with preventive maintenance schedules for IT equipment.

D. Plant System Support

• Support plant operational software and systems (ERP, attendance devices, production systems—where required).
• Assist in troubleshooting machine-to-system communication issues.

E. Documentation & Reporting

• Maintain logs of IT issues, solutions provided, and equipment repaired.
• Report recurring issues to the Network Administrator for permanent solutions.
• Maintain backup records and basic documentation for IT procedures.

Job Type: Full-time

Pay: Rs40,000.00 - Rs45,000.00 per month

Work Location: In person