IT ASSISTANT

Job post summary

Pay: Rs45,000.00 - Rs50,000.00 per month

Key Responsibilities

• Must have knowledge of ERP
• Provide first-level technical support to staff and users for hardware, software, and network-related issues.
• Diagnose and resolve technical issues promptly, escalating complex problems to senior IT staff when necessary.
• Install, configure, and maintain computer systems, printers, scanners, and other peripheral devices.
• Assist in the maintenance of servers, network equipment, and other IT infrastructure.
• Monitor system performance and ensure security and efficiency of IT infrastructure.
• Perform routine backups and data recovery processes.
• Manage the inventory of IT equipment and ensure proper asset tracking.
• Assist in the deployment and management of software applications and updates.
• Collaborate with vendors for hardware and software purchases or repairs.
• Ensure adherence to IT security policies and guidelines.
• Assist in implementing measures to protect organizational data and systems from cyber threats.
• Conduct regular updates and patch management for operating systems and applications.
• Basic understanding of ERP

Qualifications and Skills

Education

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Technical Skills

• Basic understanding of ERP, networking, servers, and database systems.
• Proficiency in Windows/Mac operating systems
• Knowledge of basic troubleshooting techniques for hardware and software issues.
• Familiarity with IT helpdesk systems and tools.

Job Type: Full-time

Ability to commute/relocate:

• Lahore Cantt. Gpo: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

Job Type: Full-time

Pay: Rs45,000.00 - Rs50,000.00 per month

Work Location: In person