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IT Business Systems Analyst III - Fire

For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.

ABOUT THE POSITION

The County of Riverside Fire Department is seeking an IT Business Systems Analyst III (BSA III) to join their team in Riverside, CA.

The BSA III will be responsible for coordinating, monitoring, and leading work/ projects related to integrated solutions, as well as participating in research and development of new technologies to enhance and improve the customer experience. Multiple levels of analysis will be required such as process and system analysis, refining and documenting the business requirements of customers included in the development, implementation, and production support of integrated systems. Additionally, the BSA III will interact, coordinate, and collaborate with internal support teams(e.g., Database Administrators, Systems Administrators, Technical Services support staff, Applications Support staff, Help Desk Staff, and Business Relationship Managers) and act a as a liaison with internal department stakeholders.

The department desires candidates with experience in Crystal Reports, Visio, and light programmatic knowledge in .NET and java. Applicants must have knowledge of SQL. Additionally, applicants possessing over four years of IT systems experience within a public safety environment with a completed project management experience are highly desired.

Qualified candidates must have IT experience in a public agency within technical project management for database and/or systems administration.

Meet The Team!

The Riverside County Fire Department (RCFD) is one of the largest integrated, cooperative, regional fire protection organizations in California. The Department, a unique partnership between State of California Department of Forestry and Fire Protection (CAL FIRE) and the County of Riverside, serves 22 partner agencies and has five core values: Leadership, Competence, Integrity, Safety, and Customer Service.

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EXAMPLES OF ESSENTIAL DUTIES

Conduct systems analysis and design of business processes involving evaluation of current and proposed information and business process flow, available and emerging technology hardware and software, and cost/benefits.

Analyze projects; document new organizational processes; generate reports for management on new technology.

Develop and document user requirements from end-user input for new and existing systems, business processes, and applications.

Select and recommend software or hardware based on systems analysis, evaluation of product, and vendors.

Create requests for proposal (RFPs) or requirement specifications and evaluate proposal submissions.

Implement new and modified processes and systems by performing design, application development, installation and testing.

Modify software; customize business applications and interfaces.

Coordinate and communicate with end users, management, staff, and vendors on project issues and status.

Develop project work plans and schedules and monitor project resources including staff time, vendor work, and finances.

Prepare project documents, requirements, reports, feasibility studies, cost/benefit analysis, and quality assurance and control standards.

Maintain, support, and administer software applications.

Provide customer support, training, and problem analysis for software applications.

MINIMUM QUALIFICATIONS

Education: Completion of 30 semester or 45 quarter units from an accredited college or university, preferably with coursework in computer science, computer information systems, data processing, information management, or a related field to the assignment. (Additional qualifying IT job-related experience may substitute for the required education on the basis of 30 semester or 45 quarter units equaling one year of full-time experience).

Experience: Four years of successful journey level IT job-related experience, one year of which included either lead person duties or technically advanced IT job-related work (One year as an IT Business Systems Analyst II will satisfy the one year of lead or technically advanced experience requirement).

Knowledge of: The principles, methods and techniques used in the course of work for the IT Business Systems Analyst series; principles and techniques applied to IT devices, applications and systems; principles of organization and administration; principles of documentation and recordkeeping, storage and retrieval.

Ability to: Gather and analyze data, reason logically, draw valid conclusions and make appropriate recommendations; resolve technical problems and innovate more efficient use of IT resources; perform systems analysis work and problem solving; interpret and follow written and oral instructions; prepare concise reports and documents; establish and maintain effective working relationships with staff, customers, other employees, and the public; communicate effectively with people at all organizational levels.

Required IT-Related Skills: Systems analysis theory, processes and techniques; project spec development; application design; writing and modifying technical and user documentation; data modeling techniques; prepare flow process diagrams and other design graphics; application of industry or County standards and conventions for systems analysis and quality assurance; installation, testing and migration process and techniques; quality and version control processes; use of packaged or off-the-shelf and third party application software including office automation tools.

Preferred IT-Related Skills: Internal consulting with clients at various levels of the organization; writing code and scripts; writing process descriptions; work with client server environments.

Background: A successful Security Clearance conducted by the Sheriff's Office is required.

License: Possession of a valid California Driver's License is necessary at the time of hire and must be maintained throughout employment. County vehicles may be available but are not guaranteed. Employees may be required to use their own vehicles for field travel and are required to provide vehicle insurance information for their personal vehicle. The incumbent is required to drive throughout the County of Riverside to assist with program and server deployments as well as represent the department at a variety of stakeholder meetings at public safety satellite locations.

Schedule: Incumbents may be required work a schedule which may require me to work extra hours, including evenings, weekends, and holidays as needed. All incumbents are required to report in office.

SUPPLEMENTAL INFORMATION

Who May Apply:

This recruitment is open to all applicants.

Application Status

How to confirm your application was received or check on the status of your application, log-in to www.GovernmentJobs.com, click on your name in the upper right corner, and click on “Applications & Status.”

Due to the nature and volume of this recruitment you may only receive correspondence if you are referred for an interview or when the event is complete.

Sign Up for Job Alerts

Go to www.RC-HR.com, click on “Careers,” click on “County Job Openings,” and click on “Subscribe to Job Alerts” icon.

For Questions Regarding This Recruitment:

Contact Christopher Recinos Crecinos@rivco.org or at 951 - 955 – 9883. Please allow 1 – 3 business days for a response for your inquiry.

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APPLICATION INFORMATION

Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. The Veterans Preference Policy, C-3 is available here: https://rivcocob.org/board-policies

Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com.

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.

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