IT Engineer

Join our Team

About this opportunity

We are excited to announce the opportunity to join Ericsson as an IT Engineer. In this role, you will have the chance to provide operational support for a service. This position involves basic technical expertise across OpenShift ecosystems, container infrastructure, networking, database knowledge and Linux system administration.

What you will do

• Installation / configuration of customer infrastructure with third-party supervision
• Monitoring, optimization and tuning of the infrastructure installed
• Dimensioning, capacity planning, support the selection of products
• Study the impacts of the system
• Writing technical documentation
• Develops IT codes & interfaces
• Basic Unit and function test the code
• Debug and correct SW faults
• Troubleshoot IT Application
• Incident Management. Restoring normal service operation (within SLA limits) as quickly as possible while minimizing the impact on business operations
• Problem Management. TT management and root cause troubleshooting for Incidents to initiate actions to improve or correct the situation
• Support E2E process quality
• Plan/design/develop scripts to monitor the business processes KPIs(volumes/performances) and the data quality and data alignment
• Plan/design/develop scripts/data needed for the execution of technical jobs(recursive/one-shot)
• Preparation of models for the estimation of volume growth and planning/design the future needs in terms of hardware and software licenses

The skills you bring

• Education: Bachelor's degree in Mobile Telecommunication Engineering, Computer Science, Electronics Engineering, or similar- Capacity Planning, SRM Process, forecasting tools and data analytics.
• Team player with very good collaboration skills
• Basic Linux commands
• Basic SQL query
• Basic Network knowledge