IT Expert

We are seeking a skilled, proactive, and experienced IT Expert to manage and strengthen the technological infrastructure of our institution. The ideal candidate will demonstrate technical expertise, problem-solving ability, and a strong understanding of modern IT systems, cybersecurity, and enterprise applications.

This role is suited for professionals who are passionate about technology-driven innovation, operational efficiency, and maintaining a secure, reliable IT environment. As an IT Expert, you will play a key role in ensuring the smooth functioning of all technology platforms that support academic and administrative operations.

Key Responsibilities
1. IT Infrastructure Management

• Manage, maintain, and optimize the organization’s IT infrastructure, including servers, networks, cloud systems, and enterprise applications.
• Ensure system performance, scalability, and uptime through proactive monitoring and preventive maintenance.
• Administer user accounts, access controls, and data backup procedures.

2. IT Security & Compliance

• Implement, monitor, and enforce IT security policies and procedures to safeguard institutional data.
• Ensure compliance with cybersecurity standards and regulatory requirements.
• Conduct risk assessments, vulnerability testing, and system audits to maintain data integrity and confidentiality.

3. Technical Leadership & Project Management

• Provide technical leadership and guidance for IT projects, including system upgrades, migrations, integrations, and new deployments.
• Collaborate with cross-functional teams to align IT initiatives with institutional goals.
• Develop project documentation, timelines, and technical specifications for smooth execution.

4. Troubleshooting & Support

• Diagnose, troubleshoot, and resolve complex hardware, software, and network issues.
• Maintain high system availability and implement effective disaster recovery and business continuity plans.
• Provide timely end-user support and ensure minimal disruption to academic and administrative activities.

5. Technology Evaluation & Innovation

• Research and evaluate new technologies, tools, and methodologies to enhance efficiency and innovation.
• Recommend system improvements, automation opportunities, and digital transformation strategies.
• Align IT capabilities with the institution’s long-term business and academic objectives.

6. Vendor & Asset Management

• Coordinate with vendors, service providers, and technology partners to ensure timely delivery of IT services and support.
• Manage IT contracts, licenses, and subscriptions to ensure compliance and cost-effectiveness.
• Maintain accurate documentation, asset inventories, and IT infrastructure records.

Qualifications & Skills Required

Minimum Qualification Required:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.

Preferred Qualification:

• Master’s degree or higher in IT/Computer Science; professional certifications such as CISSP, CISM, Microsoft Certified IT Professional, or similar.

Experience Required:

• At least 2–3 years of progressive experience in IT roles involving systems management, networking, and security.

Technical & Soft Skills

• Proficiency in network administration, system configuration, and cloud computing environments (AWS, Azure, etc.).
• Strong knowledge of cybersecurity principles, firewalls, and data protection practices.
• Hands-on experience with hardware/software troubleshooting and IT service management.
• Excellent analytical, organizational, and documentation skills.
• Ability to manage multiple projects and deliver under tight deadlines.
• Strong interpersonal and communication skills with a collaborative, solution-focused mindset.

What We Offer

• Opportunities for continuous learning and professional certification support.
• A collaborative and technology-forward institutional culture.
• Access to cutting-edge tools, software, and innovation platforms.
• A supportive environment that values efficiency, integrity, and growth.

Job Types: Full-time, Permanent

Pay: AED3,500.00 - AED4,000.00 per month