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IT Help Desk Support

Job Details

Posted March 03, 2026
Compensation $25+ hourly DOE
LocationWashington D.C.
Job Type Temporary

Job Description

The Ford Agency is seeking an experienced IT Help Desk Specialist for a DC-based association. This role will work onsite, serving as the technical lead for workstation, Office365, and other application support across the organization. This is expected to be a 3 month temporary assignment with an immediate start. Candidates with Tier I support experience are encouraged to apply!

Responsibilities Include:
  • Provide technical support for Office 365 Suite and laptops
  • Set up and configure new computers
  • Provide AV support for conference rooms and equipment
  • Assist with user technical issues as needed
  • Escalate issues as needed to management
Qualifications Include:
  • Bachelor's Degree preferred
  • 1-3 years of Tier I desktop support experience in a professional office environment required
  • Strong skills in Office 365 support
  • Professional and customer service-focused mentality

Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation.

The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.

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We ensure our clients’ priorities, role requirements, company culture, and objectives are taken into consideration for every search. We have an extensive pool of talent to quickly identify strong candidates for your open positions, taking the burden of time and energy off your shoulders.

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