IT Help Desk Support

Job Details

Posted March 03, 2026

Compensation $25+ hourly DOE

LocationWashington D.C.

Job Type Temporary

Job Description

The Ford Agency is seeking an experienced IT Help Desk Specialist for a DC-based association. This role will work onsite, serving as the technical lead for workstation, Office365, and other application support across the organization. This is expected to be a 3 month temporary assignment with an immediate start. Candidates with Tier I support experience are encouraged to apply!

Responsibilities Include:

Provide technical support for Office 365 Suite and laptops
Set up and configure new computers
Provide AV support for conference rooms and equipment
Assist with user technical issues as needed
Escalate issues as needed to management

Qualifications Include:

Bachelor's Degree preferred
1-3 years of Tier I desktop support experience in a professional office environment required
Strong skills in Office 365 support
Professional and customer service-focused mentality

Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation.

The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.

We listen, ask key questions, and refine the process

Our refined process has led our team to consistent success in recruiting for the area’s discerning business market.

We ensure our clients’ priorities, role requirements, company culture, and objectives are taken into consideration for every search. We have an extensive pool of talent to quickly identify strong candidates for your open positions, taking the burden of time and energy off your shoulders.

We do the same for candidates, actively listening to career desires and goals during each interview, and presenting realistic options and timelines for employment.

Clients and candidates alike find our recruiting services refreshing and reliable.

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