IT Infrastructure & Support Engineer

Desired Skills & Experience

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.
• 5+ years of experience in IT Infrastructure, Systems Administration, or End-User Support.
• Strong hands-on experience with:
• Microsoft 365 Administration
• Azure Cloud Services
• Windows Server & Desktop Administration
• Network Infrastructure (Switches, Firewalls, Wireless Networks)
• Endpoint Management and Security
• Backup and Recovery Solutions
• IT Asset Management
• Service Desk and ITSM Tools
• Good understanding of cybersecurity principles, ISO 27001, and IT governance frameworks.
• Experience with troubleshooting enterprise infrastructure and performing root cause analysis.
• Strong documentation, communication, and stakeholder management skills.
• Relevant certifications such as Microsoft, Azure, ITIL, Cisco, CompTIA Security+, or ISO 27001 will be an advantage.

Preferred Experience

• Exposure to Zero Trust Architecture concepts.
• Experience supporting cloud transformation and cybersecurity initiatives.
• Experience working with audits, compliance programs, and regulatory frameworks.
• Ability to work independently, manage priorities, and support multiple stakeholders.