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IT Manager

About the Company

Ajaia is a rapidly growing AI consultancy and product studio dedicated to helping organizations move from experimentation to real results. We operate across four core pillars: AI Strategy and Advisory, AI Engineering and Automation, Workforce Training and Enablement, and Custom Product Development.

In addition to client services, Ajaia builds proprietary AI products, copilots, and vertical solutions that solve high-value industry problems. This dual model allows us to translate hands-on implementation experience into scalable products while continuously refining our approach through real-world deployment.

Our operating model combines deep technical execution with practical change management, enabling enterprises to deploy secure, compliant, and high-impact solutions that drive measurable operational value. From executive roadmapping to production-ready systems and workforce upskilling, Ajaia embeds intelligent tools directly into the workflows that matter most.

Mission: Help organizations win the AI moment.

Position Overview

Ajaia is hiring an IT Manager to serve as the technical backbone of our AI-first operations. This role is designed for a "smart and excellent" leader who can architect internal infrastructure that is as innovative as the solutions we provide to clients. You will ensure our team has the cutting-edge tools, robust security, and automated workflows required to maintain peak efficiency.

Every role at Ajaia is AI-forward. We expect candidates to use AI in daily workflows across infrastructure monitoring, security auditing, automation scripting, and technical support. AI usage is a core execution requirement, not optional tooling.

Primary Responsibilities

  • AI-Driven Infrastructure: Design and manage internal cloud environments and SaaS stacks optimized for AI development and deployment.
  • Security & Compliance: Implement and oversee rigorous security protocols to protect Ajaia’s proprietary AI workflows and sensitive client data.
  • Operational Excellence: Automate internal business solutions and CRM/CMS platforms to minimize manual overhead.
  • AI Native Workflows: Use AI tools daily for network ideation, rapid troubleshooting, security variant creation, and QA support.
  • Cross-Functional Partnership: Partner with engineering, strategy, and growth teams to ensure technical alignment with company milestones.
  • Asset Management: Oversee the procurement and maintenance of hardware and software assets for a global, remote workforce.

Job Requirements

  • Experience: 3-7 years of experience in IT management, systems administration, or technical operations.

  • AI Mastery: Demonstrated ability to use AI-native workflows as a daily execution standard to improve speed and quality.
  • Technical Proficiency: Deep familiarity with cloud infrastructure (AWS/Azure/GCP), automated business solutions, and security frameworks.
  • Smart & Adaptive: Proven ability to exercise high-level judgment in fast-paced, cross-functional startup environments.
  • Communication: Excellent communication skills to translate complex technical requirements for non-technical leadership.
  • Preferred: Familiarity with AI implementation engineering or software development to better support our technical teams.

Schedule and Location

  • Location: Fully Remote

  • Time Zone: Eastern Time, 9:00 AM - 5:00 PM, Monday-Friday, including holidays. (Rotating Weekend Schedule)

Technical Requirements

  • Advanced knowledge of security protocols and identity management (IAM).
  • Strong experience with automation tools and scripting (Python, Shell, etc.).
  • Ability to deliver polished, secure, and scalable technical output quickly.
  • Familiarity with design collaboration and document management tooling (Figma, Canva, Google Workspace).

Compensation and Benefits

Compensation

  • Base salary (yearly): USD 8,000 - 15,000 Annually

  • Performance bonus (yearly): 0-50% from base salary
  • Salary and total compensation depend on experience, portfolio strength, and demonstrated performance.

Benefits

  • Competitive base salary + performance incentives

  • Remote work with earned flexibility
  • Professional development opportunities
  • Paid time off (PTO)

Why Join Ajaia

This role is a strong fit for designers who enjoy owning both product clarity and brand trust in one seat. You will shape how users and clients perceive Ajaia through practical, high-quality work that ships quickly and influences outcomes.

If you want breadth, autonomy, and a chance to define design standards in an AI-first operating environment, this role offers that scope.

At Ajaia, you have a unique opportunity to work at the forefront of the artificial intelligence frontier and contribute to real innovation that reaches production. We expect all team members to be AI-native practitioners who actively use AI in their daily workflows to improve speed, quality, and outcomes.

Experience the Ajaia difference. Let's build what's next.

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