IT / Network Administrator / IT Assistant / Server Manager

IT / Network Administrator / IT Assistant / Server Manager

Job Summary

The IT / Network Administrator / IT Assistant / Server Manager is responsible for managing and supporting the organisation's IT infrastructure, including servers, networks, end-user systems, and core IT services. This role ensures high availability, security, and performance of systems while providing reliable technical support to users.

Key Responsibilities

Server & Systems Management

Install, configure, and maintain physical and virtual servers

(Windows/Linux) Manage Active Directory, user accounts, group policies, and

permissions

Monitor server performance, system logs, and resource utilization

Perform system patching, backups, and disaster recovery operations

Network Administration

Configure and maintain LAN, WAN, Wi-Fi, VPN, firewalls, and switches

Monitor network performance and troubleshoot connectivity issues

Implement network security measures and access controls

Maintain network documentation and diagrams

IT Support & Operations

Provide Level 1–3 technical support to end user

Install, configure, and troubleshoot desktops, laptops, printers, and

peripherals

Support onboarding/offboarding, system access, and asset management

Ensure timely resolution of IT tickets and service requests

Security & Compliance

Implement IT security policies, endpoint protection, and access

controls Monitor for security incidents and assist in incident response

Ensure compliance with internal IT standards and data protection

policies

Cloud & Virtualization (if applicable)

Manage cloud services (Azure, AWS, Google Workspace, Microsoft 365)

Administer virtualization platforms (VMware, Hyper-V) Support hybrid IT environments

Documentation & Vendor Management

Maintain IT documentation, SOPs, and asset inventory

Coordinate with vendors for hardware, software, and service support

Assist with IT procurement and license management

Required Skills & Qualifications

Technical Skills

Strong knowledge of Windows Server and/or Linux

Experience with Active Directory, DNS, DHCP, Group Policy

Solid understanding of networking concepts (TCP/IP, VLANs, VPNs)

Hands-on experience with servers, firewalls, routers, and switches

Experience with backup, recovery, and monitoring tools

Tools & Technologies

Endpoint management and ticketing systems

Antivirus and endpoint security solutions

Virtualization platforms (VMware / Hyper-V)

Network monitoring tools

Preferred Qualifications

IT certifications (CCNA, Comp TIA Network+, Microsoft, ITIL)

Experience with cloud platforms and Microsoft 365

Knowledge of scripting/automation (PowerShell, Bash)

Experience in small-to-medium or enterprise IT environments

Soft Skills

Strong troubleshooting and problem-solving skills

Good communication and user-support orientation

Time management and multitasking abilities

Documentation and process discipline

Working Model

Full-time

Onsite / Hybrid / Remote (as applicable)

On-call or after-hours support as required

Job Type: Full-time

Work Location: In person