IT Operations Coordinator

Take full ownership of IT administrative processes, including workflow coordination, structured documentation, action item tracking, and accountability across all deliverables.

Manage procurement and expense workflows — submitting and tracking expense reports, coordinating equipment purchasing, maintaining organized filing of receipts and invoices, and monitoring IT inventory levels.

Act as the primary coordination point between IT and other departments, ensuring requests are clearly understood, properly routed, and resolved without unnecessary friction.

Monitor data quality and reporting accuracy across ticketing, inventory, and operational systems, maintaining a high bar for precision and consistency.

Proactively identify inefficiencies in workflows, ticketing, and reporting processes, and lead the implementation of improvements to drive better outcomes over time.

CAN-DO attitude and GTD (Get Things Done) mindset — you don't wait to be told, you drive outcomes.

Relentlessly high standards: zero tolerance for incomplete records, inaccurate expense documentation, or tickets left unresolved past SLA.

Act like an owner — anticipate needs before they become problems and take full accountability for the processes in your care.

Enable the team by removing administrative friction; your impact is measured by how much more effective the people around you become.

IT Ticketing Systems (Jira, ServiceNow, Zendesk, or similar)

Advanced MS Office (Excel, Word)

Expense and procurement management tools

Inventory tracking and asset management systems

Reporting and operational documentation platforms