IT SUPPORT / COORDINATOR

About Company:
Capital School Bahrain is seeking a skilled and proactive IT Support/Coordinator to join our dedicated team. The ideal candidate will provide comprehensive technical support to staff, ensure smooth operation of the school’s IT systems, and contribute to maintaining a secure and efficient digital environment.

Key Responsibilities:

• Domain Controller Management: Manage AD, DNS, DHCP, Group Policies, create user accounts, and reset passwords.
• File Server Support: Assist users with file access issues.
• Backup & Recovery: Monitor and confirm daily backup status, including Veeam backup completion.
• Network & Security: Report issues related to the FortiGate firewall, Support VLAN management, including identifying switch ports and connecting endpoints.
• Asset & Inventory Management: Tag, update, and maintain IT asset records.
• Printing & Projection Systems: Install, configure, and troubleshoot printers and projectors.
• CCTV & Audio Systems: Monitor CCTV feeds and assist staff; conduct daily checks on speakers and BGM systems.
• Wireless Network: Report and follow up on offline access points.
• Access Control Systems: Provide basic support for controllers, Register staff/students on biometric systems, Manage access cards, Test and verify access door functionality
• Microsoft 365 Support: Assist users with Outlook, Teams, and other Microsoft 365 applications.
• Learning & School Management Apps: Provide access and usage support for learning apps, iSAMS, PACT, and HRM systems.
• General Device Support: Diagnose and resolve issues with PCs, laptops, and mobile devices (MDM).
• Parent Coordination: Assist parents with access-related queries.
• Documentation & IT Contracts: Maintain asset logs, issue logs, and manage AMC, warranty, and license records.
• General IT Administration: Handle support tickets and provide day-to-day troubleshooting.

Qualifications & Skills:

• Diploma or degree in IT, Computer Science, or related field.
• Experience in IT support or system administration (school environment preferred).
• Strong troubleshooting and communication skills.
• Ability to multitask and manage priorities in a fast-paced environment.

How To Apply:

Send your updated CV, and related documents in to jobs@capitalschoolbahrain.com

Job Type: Full-time

Work Location: On the road