IT Support Engineer

Brain Power Technical Services is actively seeking technically proficient individuals with strong interpersonal abilities for the role of IT Support Engineer.

Requirements & Responsibilities:

• Design, implement, and maintain networking systems to support company operations.
• Conduct regular assessments of network security and recommend enhancements as needed.
• Collaborate with cross-functional teams to troubleshoot and resolve network issues promptly.
• Ensure the efficient operation of routers, switches, firewalls, and other networking equipment.
• Develop and implement network policies and procedures to optimize performance and security.
• Monitor network performance and recommend adjustments to meet changing business needs.
• Provide technical support to end-users and assist in resolving connectivity issues.
• Collaborate in the planning and execution of network infrastructure upgrades and expansions.

Experience:

• 3-4 years of relevant experience in network engineering.
• Familiarity with VOIP solutions. (preferably 3CX)
• Familiarity with Microsoft Office365 and ticketing systems.
• Competency in the Windows (8/10/11/Server) environment.
• Strong English communication skills (spoken and written).
• Effective problem-solving and research capabilities.

Position Details:

Full-time | Night Shift | 7pm - 5am | Karachi, Pakistan
Note: Mikrotik/Cisco/Microsoft certifications are preferred.

Brain Power Technical Services known for its progressive work environment and employee appreciation, welcomes applications from qualified individuals. To apply, please send your CV to brainpowertechnical@gmail.com

Job Type: Full-time

Work Location: In person