IT Support Engineer

We are seeking a skilled and proactive IT Support Executive to manage and support the organization’s IT infrastructure, systems, and Management Information Systems (MIS). The ideal candidate will be responsible for ensuring smooth IT operations, network stability, system security, and effective support to finance and operational departments.

Key ResponsibilitiesIT Systems & Operations

• Manage and oversee the company’s IT operations and information systems.
• Administer, maintain, and customize Financial and Management Information System (MIS) software.
• Develop and generate customized reports for management requirements.
• Coordinate with software and hardware vendors to resolve system issues and ensure uninterrupted operations.
• Plan, install, and implement secure, scalable IT and network solutions.

Networking & Infrastructure

• Maintain LAN, file servers, domain servers, and overall network performance.
• Monitor network traffic to ensure fast, secure, and reliable connectivity.
• Diagnose, upgrade, replace, and configure hardware as per business requirements.
• Ensure system security, data protection, and disaster recovery processes.
• Perform and monitor daily data backups to safeguard company data.

MIS, Finance & Inventory Support

• Manage day-to-day MIS operations within the Finance Department.
• Generate computerized invoices, credit notes, and daily sales reports.
• Support monthly account finalization and issue customer statements.
• Prepare consignment costing, price lists, and gross profit calculations.
• Verify and process Goods Issue Requisitions (GIR) and order processing activities.
• Assist in half-yearly and annual physical inventory counts, stock valuation, variance analysis, and dead stock reporting.
• Support trade debtor monitoring and bad debt provisioning in coordination with the Credit Controller.

Remote Systems & Reporting

• Update and manage remote terminals on a periodic basis.
• Prepare and submit periodic system performance and MIS reports to management.

Planning & Budgeting

• Prepare and manage the IT department budget.
• Provide regular updates to management on system performance, backups, servers, and infrastructure status.

Qualifications & Skills

• Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field.
• Proven experience in IT support, systems administration, and networking.
• Strong knowledge of LAN/WAN, servers, backups, and system security.
• Experience working with Financial Systems, MIS, and inventory software.
• Ability to coordinate with vendors and provide technical support across departments.
• Strong analytical, organizational, and communication skills.

Job Types: Full-time, Permanent

Pay: BD300.000 - BD400.000 per month

Work Location: In person