Helpdesk Analyst

Job Title: Helpdesk Analyst

Location: Bahrain – Locally Available Candidates Only

We are seeking a proactive and detail-oriented "Helpdesk Analyst" to join our IT support team.

The Key Responsibilities:

- Resolve Level 1 end-user IT issues, including account management and access problems.

- Troubleshoot hardware, software, and peripheral/device issues.

- Assist with new user onboarding and guide adoption of new technologies.

- Provide remote or in-person support using helpdesk tools.

Requirements:

- 1–2 years of experience in helpdesk or IT support.

- Fluent in Arabic and English with excellent communication skills.

Job Types: Full-time, Contract
Contract length: 12 months

Pay: BD400.000 - BD500.000 per month