IT support Engineer

Location: Defence Raya, DHA Phase 6, LAHORE
Job Type: Full time - Onsite
Job Timings: 11:00 AM to 08:00 PM
Working Days: Sunday to Thursday

Role Overview

The IT Support Engineer provides technical support across hardware, software, and Microsoft 365 services, ensuring smooth IT operations while managing user access, troubleshooting issues, and maintaining IT systems and assets.

Key Responsibilities

• Provide technical support for desktops, laptops, printers, scanners, IP phones, and other IT equipment
• Install, configure, and maintain Windows/Linux operating systems
• Troubleshoot hardware, software, network, and connectivity issues
• Manage user accounts, permissions, and access controls in Microsoft 365
• Support Microsoft 365 services including Outlook, Teams, SharePoint, OneDrive, and Exchange Online
• Maintain IT asset inventory and documentation
• Coordinate with vendors for hardware repairs, procurement, and warranty support

Required Experience & Skills

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 6months -1 year of experience in IT support, system administration, or helpdesk operations
• Experience with Microsoft 365
• Experience with ticketing systems and IT documentation

Job Type: Full-time

Application Question(s):

• What is your Current Salary?
• What is your Expected Salary?
• How long is your notice period?
• Are you willing to travel to DHA phase 6 Raya Everyday for work ?

Work Location: In person