IT Support Engineer

We are looking for backfill engineer for Lonza Rockland site. Please let us know if you have an available tech and kindly share their resume. Thank you.

Site: 191 Thomaston St. Rockland, ME 04841

Full Day Rate: $360

Schedule: 2 visits per week

We are looking for a dispatch engineer for this location, you will be the second engineer for this location. The payment it will be per 8 hours a full day.

Provide onsite and desk side support services to end users.

Complete incidents and requests within SLA in pressurized environment.

Build, configuring and troubleshoot Install ?Gold? image on Customer PC and laptop applications and hardware components.

Ensure tickets are updated on a daily basis.

Support meeting room environment and video conferencing.

Support printers, scanners and other peripherals.

Support mobile devices, such as iPads, iPhones and Android devices.

End-User Data back-up and restoration when required in the course of a service incident.

Smart hands support for data center equipment as per required SLA (in specified locations)

As directed by Customer Tech support will assist in troubleshooting the data center devices

Replace defective components cards in data center equipment?s as advised by Customer Tech Support e.g., Remove a module and replace it, reconnecting patch cables. Daily tape change in support of local Backup Routine in required sites

Import /Export tapes to the tape libraries as advised by Customer tech support.

Pay: $350.00 - $360.00 per day

Work Location: On the road