IT Support Executive

Key Responsibilities:

• Respond to and resolve hardware, software and network issues for end-users.
• Install, configure and maintain desktops, laptops, peripherals and mobile devices.
• Manage user accounts, permissions and access (e.g., Active Directory, Office 365).
• Monitor systems, apply updates/patches, and enforce security policies.
• Maintain documentation of IT assets, support activities, and resolution steps.
• Provide support via ticketing system, phone, email or in-person and escalate when needed.

Requirements / Skills:

• Bachelor’s degree in IT, Computer Science or equivalent experience.
• Experience in IT support or related technical role of 1 to 2 years.
• Good knowledge of Windows (and/or macOS), office applications and basic networking.
• Strong troubleshooting, communication and user-service skills.

Shift: Night - 9 pm to 6 am or 7 pm to 4 am.

Location: DHA, Phase 6.

Benefits:

• Pick n Drop.
• Foodpanda Allowance.
• Loyalty Fund.
• Medical.
• EDAs.

Job Type: Full-time

Pay: Up to Rs50,000.00 per month

Application Question(s):

• Are you available for the night shift with pick and drop? *

Experience:

• IT Support: 1 year (Required)

Work Location: In person