IT Support Intern

About Eminent4U Private Limited:

Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.

Job Purpose:

As an IT Support Intern, you are pivotal in fostering excellent support and maintaining the integrity of our services. Your role involves direct interaction with employees related queries and to resolve their issues and to enhance overall satisfaction.

Responsibilities:

• Assist with basic troubleshooting of computers, network issues and printers.
• Support IT staff during system updates, installations, and maintenance tasks.
• Set up workstations, peripherals, cables, and accessories for new users.
• Perform routine checks on IT equipment to ensure proper functionality.
• Help maintain IT inventory, labeling, and asset tracking.
• Replace or repair basic hardware components (e.g. LEDs, Ethernet, Routers, Mouse, Keyboard, etc.)
• Support end users with simple technical issues and escalate complex ones.

Competency and Qualifications:

• Identifies and resolves IT related technical issues effectively.
• Communicates clearly with and professionalism
• Ensures accurate record-keeping and issue resolution.
• Works effectively with team members and other departments.
• Intermediate or high school diploma (Bachelor's degree preferred).
• At three - six months of experience in similar capacity.

Why Join Eminent4U Private Limited?

• Opportunity to work in a dynamic and inclusive environment focused on professional growth and employee satisfaction.
• Afternoon Shifts: any shift in between 01:00 pm till 11:00 pm PST with alternate weekends off.

Job Type: Internship

Stipend: PKR 35,000 per month

Location: PECHS, Block-6, Karachi.

Email: careers@eminent4u.com

Job Type: Full-time

Pay: Rs35,000.00 per month

Work Location: In person