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IT Support Odoo
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- Provide first-line support for Odoo users, troubleshooting issues and escalating complex problems to the appropriate teams.
- Manage user accounts, permissions, and access within the Odoo system, ensuring data security and compliance.
- Install, configure, and maintain Odoo modules, ensuring they integrate seamlessly with existing systems.
- Conduct regular system audits and performance monitoring to identify and resolve technical issues.
- Develop and maintain user documentation, training materials, and FAQs to empower users.
- Collaborate with functional teams to understand their requirements and translate them into technical solutions within Odoo.
- Assist in data migration and integration projects, ensuring data integrity and accuracy.
- Participate in Odoo upgrades and patching, minimizing downtime and ensuring system stability.
- Provide on-call support during off-hours to address critical system issues and user emergencies.
- Stay up-to-date with the latest Odoo features, updates, and best practices through continuous learning.
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