IT Support Officer

Seeking an experienced IT Support Officer to join a steel manufacturing company.

Responsibilities:

• Install, configure, and support computers, laptops, and peripheral devices.
• Maintain Active Directory, firewalls, switches, access points, and critical servers (Helpdesk, Antivirus, Data Server, DHCP, Office 365).
• Manage the virtualization system (VMware) for efficient performance and scalability.
• Oversee daily operations of the data center, including server, storage, and network management.
• Support and manage audio and video conferencing systems for seamless communication.
• Ensure smooth connectivity between desktops, file servers, email servers, and other systems.
• Maintain IT asset records and ensure data integrity through regular updates.
• Enforce ISO procedures and work instructions related to IT.

Responsibilities:

• Oversee system upgrades and guide IT staff during implementations.
• Manage weekly, monthly, and yearly data backups for data protection.
• Test network servers and related equipment to ensure optimal performance.
• Coordinate with vendors and service providers for warranties, support, and payments.
• Conduct preventive maintenance activities as per SOPs.
• Regularly review and improve processes for IT operations compliance.

Education: Minimum Graduation in Computer Science/Commerce.

Minimum: 3 - 4 years of experience

Interested candidates may apply.

Job Type: Full-time

Education:

• Bachelor's (Preferred)

Experience:

• IT Support: 3 years (Preferred)
• maintaining Active Directory: 2 years (Preferred)
• managing the virtualization system: 2 years (Preferred)

Work Location: In person