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IT Support Officer

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Seeking an experienced IT Support Officer to join a steel manufacturing company.

Responsibilities:

  • Install, configure, and support computers, laptops, and peripheral devices.
  • Maintain Active Directory, firewalls, switches, access points, and critical servers (Helpdesk, Antivirus, Data Server, DHCP, Office 365).
  • Manage the virtualization system (VMware) for efficient performance and scalability.
  • Oversee daily operations of the data center, including server, storage, and network management.
  • Support and manage audio and video conferencing systems for seamless communication.
  • Ensure smooth connectivity between desktops, file servers, email servers, and other systems.
  • Maintain IT asset records and ensure data integrity through regular updates.
  • Enforce ISO procedures and work instructions related to IT.

Responsibilities:

  • Oversee system upgrades and guide IT staff during implementations.
  • Manage weekly, monthly, and yearly data backups for data protection.
  • Test network servers and related equipment to ensure optimal performance.
  • Coordinate with vendors and service providers for warranties, support, and payments.
  • Conduct preventive maintenance activities as per SOPs.
  • Regularly review and improve processes for IT operations compliance.

Education: Minimum Graduation in Computer Science/Commerce.

Minimum: 3 - 4 years of experience

Interested candidates may apply.

Job Type: Full-time

Education:

  • Bachelor's (Preferred)

Experience:

  • IT Support: 3 years (Preferred)
  • maintaining Active Directory: 2 years (Preferred)
  • managing the virtualization system: 2 years (Preferred)

Work Location: In person

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