IT Support & Security Specialist

Job Information

Date Opened

03/31/2026

Job Type

Full time

Job Opening Status

Open

Work Experience

Minimum of 4–6 years of experience in an IT support role

Industry

IT Services

City

Muscat

State/Province

Masqat

Country

Sultanate of Oman

Zip/Postal Code

0000

• Provide comprehensive technical support for hardware, software, & communication tools to all office & field staff.
  
• Manage the full lifecycle of user accounts, including onboarding, offboarding, and access permissions.
  
• Monitor security logs and alerts to identify, investigate, and mitigate potential cybersecurity threats
  
• Deploy and maintain endpoint protection tools, such as antivirus, EDR, and disk encryption.
  
• Manage and troubleshoot local area network (LAN) and wireless connectivity within the office environment.
  
• Assist in the implementation and enforcement of corporate IT security policies and procedures.
  
• Conduct regular vulnerability scans and coordinate the patching of workstations and office software.
  
• Maintain an accurate inventory of all IT assets, including laptops, mobile devices, and peripherals.
  
• Deliver basic cybersecurity awareness training to employees to reduce the risk of phishing and social engineering.
  
• Support the Systems & Cloud Administrator in maintaining office-based backup solutions and recovery tests.
  
• Document all support requests and technical resolutions within the company’s ticketing system.

Requirements