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IT Support Specialist

About MEMF Electrical Industries Co.


MEMF Electrical Industries Co. is the industrial arm of KFB Holding Group, supporting Saudi Arabia’s power infrastructure with locally engineered and high-quality electrical products.


We operate advanced manufacturing facilities in Riyadh, producing a wide range of solutions for utility and industrial customers, including:


  • Smart energy meters
  • Circuit breakers (MCB / MCCB / ACB)
  • LV & MV instrument transformers
  • LV & MV switchgear solutions (up to 36 kV)
  • Distribution & power transformers (up to 10 MVA)
  • FRP meter boxes & feeder pillars


Our products are internationally type-tested and backed by strong engineering expertise and certified quality systems (ISO 9001 & ISO 45001).


Key Responsibilities:


  • Support domain and workgroup users, including DNS/DHCP configuration, TCP/IP networking, and file/network sharing.
  • Install and configure Windows 10 systems, drivers, printers, and basic applications.
  • Provide software support and perform routine maintenance.
  • Administer Microsoft Outlook, including troubleshooting, support, and email archiving.
  • Support CCTV/NVR systems at a basic operational level.
  • Assist in basic access door configuration and management.
  • Assist IT management in maintaining up-to-date records of devices and network resources.
  • Communicate technical information effectively in English with team members and stakeholders.


Qualifications:


  • Diploma in Technical Support.
  • 1 to 3 years of hands-on experience in IT Support.
  • Basic knowledge of domain/workgroup administration, TCP/IP networking, and DNS/DHCP.
  • Familiarity with Windows 10 installation, drivers, and application support.
  • Foundational experience with CCTV/NVR systems and access control configuration.
  • Basic Microsoft Outlook administration and support.

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