IT Support Specialist

About MEMF Electrical Industries Co.

MEMF Electrical Industries Co. is the industrial arm of KFB Holding Group, supporting Saudi Arabia’s power infrastructure with locally engineered and high-quality electrical products.

We operate advanced manufacturing facilities in Riyadh, producing a wide range of solutions for utility and industrial customers, including:

• Smart energy meters
• Circuit breakers (MCB / MCCB / ACB)
• LV & MV instrument transformers
• LV & MV switchgear solutions (up to 36 kV)
• Distribution & power transformers (up to 10 MVA)
• FRP meter boxes & feeder pillars

Our products are internationally type-tested and backed by strong engineering expertise and certified quality systems (ISO 9001 & ISO 45001).

Key Responsibilities:

• Support domain and workgroup users, including DNS/DHCP configuration, TCP/IP networking, and file/network sharing.
• Install and configure Windows 10 systems, drivers, printers, and basic applications.
• Provide software support and perform routine maintenance.
• Administer Microsoft Outlook, including troubleshooting, support, and email archiving.
• Support CCTV/NVR systems at a basic operational level.
• Assist in basic access door configuration and management.
• Assist IT management in maintaining up-to-date records of devices and network resources.
• Communicate technical information effectively in English with team members and stakeholders.

Qualifications:

• Diploma in Technical Support.
• 1 to 3 years of hands-on experience in IT Support.
• Basic knowledge of domain/workgroup administration, TCP/IP networking, and DNS/DHCP.
• Familiarity with Windows 10 installation, drivers, and application support.
• Foundational experience with CCTV/NVR systems and access control configuration.
• Basic Microsoft Outlook administration and support.