IT Support Specialist

IT Support Specialist

3Daya LLC – Al Wakrah, Qatar

Overview

3Daya LLC is seeking a skilled and motivated IT Support Specialist to join our team in Al Wakrah. The ideal candidate will be responsible for maintaining, troubleshooting, and supporting the company’s IT systems, ensuring smooth and efficient day-to-day operations across all departments.

Key Responsibilities

• Provide first- and second-level technical support for hardware, software, and network issues
• Install, configure, and maintain computers, printers, and other IT equipment
• Troubleshoot system and network problems, diagnosing and resolving technical issues promptly
• Manage user accounts, permissions, and access control systems
• Support Microsoft Windows environments, Microsoft 365, and other business applications
• Monitor system performance and ensure security best practices are followed
• Assist in IT asset management, including tracking and maintenance of equipment inventory
• Perform regular system updates, backups, and preventive maintenance
• Collaborate with vendors and service providers for repairs and technical support
• Provide basic training and guidance to staff on IT systems and tools

Requirements

• Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field
• 1–3 years of experience in IT support or a similar role
• Strong knowledge of Windows OS, Microsoft Office, and basic networking concepts
• Familiarity with hardware troubleshooting and IT peripherals
• Understanding of LAN/WAN, routers, and basic cybersecurity principles
• Good problem-solving and communication skills
• Ability to work independently and manage multiple tasks

Preferred Skills

• Experience with Microsoft 365 administration
• Knowledge of IT ticketing systems
• Basic knowledge of cloud services and backup solutions

What We Offer

• Competitive salary package
• Supportive and collaborative work environment
• Opportunities for professional growth and development

الراتب المدفوع: QAR٠٫٠٠ لكل عام

موقع العمل: بشكل شخصي