IT Support Specialist

Step into a hands-on IT role where your technical skills directly keep business operations running smoothly. You’ll support users, solve real-time issues, and work with systems that keep the organization connected and productive. If you enjoy troubleshooting, helping people, and working with technology in a fast-paced environment, this is a strong opportunity with stability and growth potential.

Salary, Benefits & Perks

• Competitive salary: QAR 6,500 – QAR 10,000/month (based on experience)
• Performance-based incentives
• Health insurance coverage
• Paid annual leave and public holidays
• Training and certification support (IT upskilling opportunities)
• Stable full-time employment
• Supportive and collaborative work environment

Schedule

• Full-time position
• 5–6 working days per week
• Standard office hours with occasional after-hours support for urgent issues

Key Responsibilities

• Provide technical support to staff (hardware, software, and network issues)
• Troubleshoot and resolve IT-related incidents and service requests
• Install, configure, and maintain computers, printers, and peripherals
• Manage user accounts, permissions, and system access
• Support network connectivity (LAN, Wi-Fi, VPN)
• Perform system updates, backups, and basic cybersecurity checks
• Maintain IT documentation, logs, and support tickets
• Assist with IT infrastructure setup and upgrades

Skills for This Role

• IT troubleshooting and technical support
• Hardware and software installation/maintenance
• Networking fundamentals (LAN/WAN, Wi-Fi, VPN)
• Helpdesk and ticketing systems (e.g., ServiceNow, Jira Service Desk)
• Operating systems (Windows, basic Linux or macOS knowledge)
• Cybersecurity awareness and best practices
• Problem-solving and diagnostic skills
• Strong communication and user support skills

Requirements

• Previous experience in IT support, helpdesk, or a related role preferred
• Basic understanding of computer systems, networks, and IT infrastructure
• Strong communication skills in English
• Ability to prioritize and manage multiple technical issues
• Customer-focused and patient approach to user support
• Willingness to learn and grow in a technical environment

About the Company

Khtcqa LLC is a technology-focused organization committed to delivering reliable IT solutions and operational support. The company values efficiency, innovation, and continuous improvement in its technology services.

Why Work With Us

• Gain real-world experience in IT systems and infrastructure support
• Work with modern tools and technologies
• Access training and professional development opportunities
• Be part of a supportive, collaborative technical team
• Clear pathways for career growth in IT and systems administration

نوع الوظيفة: دوام كامل, دائم

الراتب المدفوع: QAR٢٤٫٠٠ لكل ساعة

موقع العمل: بشكل شخصي