IT Support Technician

Primary Duties

• Support users with day-to-day IT issues (email, devices, applications, access)
• Help set up new users, computers, and basic system configurations
• Assist with onboarding new clients and getting their systems organized
• Work with Microsoft 365 tools and cloud-based environments
• Help maintain device management systems (like Intune and Apple Business Manager)
• Participate in small projects like system upgrades or migrations
• Keep notes and documentation of work completed
• Communicate clearly with clients and team members
• Share feedback on common issues to help improve the support experience

Job Type: Full-time

Pay: $53,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching

Application Question(s):

• Do you have experience installing new RMM and security products in an automated fashtion within IT MSP environments? This includes Intune.

Work Location: In person