IT Technical Assistant

Job Summary

Responsibilities

• Install, configure, and maintain personal computers, networks, hardware, and software.

• Diagnose and resolve technical hardware and software issues reported by staff

• Monitor network performance and maintain local area networks (LAN) and internet connectivity.

• Implement and monitor virus protection software and ensure regular data backups are performed and secured.

• Maintain an updated inventory of all IT assets, including licenses, hardware components, and peripheral devices.

• Provide technical training and guidance to employees on the use of standard office software and specialized internal systems.

• Maintain logs of repairs and fixes and create "How-to" guides for common technical tasks.

Requirements

• Bachelor’s degree in Computer Science (BCS) from an HEC-recognized university or a Graduate degree in Economics, Statistics, Mathematics paired with a 1-year Diploma in Computer Science.

• Proficiency in Windows/Linux OS and Microsoft Office Suite.Basic understanding of networking protocols (TCP/IP, DNS, DHCP).

• Familiarity with database management and basic troubleshooting of hardware (printers, routers, etc.).

• Age Limit: 24-35 Years

• Ability to identify technical bottlenecks and apply logical solutions.

  Software

• Clear verbal and written communication to explain technical concepts to non-technical users.

• Willingness to learn new software tools and stay updated with IT trends.