IT Technical Business Analyst

Specific Duties Include but are not limited to:

· Serve as the Lead Business Analyst on large-scale, multi-million-dollar enterprise integration initiatives.

· Work cross-functionally with business units, IT, third-party vendors, and state/federal agencies to capture business needs and technical requirements.

· Attend and participate in project meetings to assimilate, share, and expand the team's business and technical understanding of the project.

· Facilitate requirements elicitation workshops, stakeholder interviews, and collaborative work sessions to define and document business and system requirements.

· Analyze current systems, workflows, and data flows to identify opportunities for automation, efficiency, and modernization.

· Translate business needs into detailed technical requirements, user stories, functional specifications, and acceptance criteria.

· Lead meetings with Program and IT resources to document and/or update current state of policies, procedures, systems, and interfaces.

· Overseeing and maintaining activities related to Interface/Integration Management with internal and external stakeholders

· Overseeing the Configurations / Reporting (non-coding / non-dev) required of HS-EBIT during the project

· Review and contribute to solution design, technical documentation, interface specifications, and data models.

· Gather and analyze data.

· Assist with data analysis, data modeling, and reporting efforts using tools like SQL, Power BI, and Tableau.

· Collaborate with QA/Test teams to design test cases, perform UAT coordination, and validate implemented solutions.

· Assist with managing and tracking business requirements through version control, traceability, and change management processes.

· Utilize business tools to effectively document current state or update current documentation.

· Define, analyze, and document business and IT Requirements.

· Managing Program and IT requirements through the system development lifecycle.

· Communicate project requirements and agency policies and procedures to all stakeholders, facilitators, and partners.

Skills required:

• Clear and effective communication skills

• Problem-solving skills

• Ability to diffuse difficult situations

• Assessment abilities

• Standard Analysis techniques

• Basic technical knowledge

• Group Facilitation abilities

• Excellent Analytical, critical thinking and problem-solving skills

• Superior presentation and negotiation skills

• Strong documentation and organizational skills

• Adaptable and capable of working in a rapidly changing environment

Technical Skills & Tools:

· Proficiency in Microsoft products including Word, Excel, PowerPoint, Visio, MS Project, SharePoint, Teams

· Requirements Management: Jira, Azure DevOps, Confluence, or MS Planner

· Process Modeling & Documentation: LucidcVisio, Microsoft Word/Excel/PowerPoint

· Data Tools: SQL, Power BI, Tableau, Power Automate

· Collaboration Tools: Microsoft Teams, SharePoint, Outlook

· SDLC Documentation & Technical Specs

· Agile and Hybrid Project Environments

Experience required:

· A minimum of four (4) years of experience as a Business Analyst (BA) is required. At least two (2) years of Lead BA experience. Education may be substituted for experience as determined by the agency to be relevant.

· 4+ years of experience analyzing and documenting business and technical requirements for systems integrations.

· Strong understanding of modern IT systems, data architecture, and cloud-based solutions.

· Demonstrated ability to work across departments, agencies, and third-party vendors.

· Familiarity with Agile, Scrum, or hybrid IT environments.

· Preferred – Knowledge of State Government and/or Department for Children and Families.

Education required:

Preferred - BA/BS degree in Business Administration/Management, Economics, Statistics, Mathematics, or Computer Science. Relevant experience may be substituted for education as determined by the agency.

Job Types: Full-time, Contract

Work Location: Remote