IT Technician

Skills Required

• Server Installation
• Router Configuration
• CCTV Camera Configuration
• Printer
• Gaming Pc
• Laptop Upgrade & Service
• Bio Metric Device Support
• Network Support to Clients (LAN & WAN)

Responsibilities

• Updating of complaints and errors in the software/system/records and acknowledging the receipt of the item for repair.
• Running tests and interpreting results to make effective recommendations and suggest the time and material cost estimates before resolving the issue according to the time frames set by the organization.
• Inspecting, analyzing, and troubleshooting systems and equipment on time.
• Reading the repair manuals and liaising with other professionals if necessary for resolving the technical issues and make sure that the issues are resolved before delivering to the customer.
• Repairing or replacing faulty equipment, sourcing replacement parts, negotiating with suppliers and clients for getting the best price.
• On time delivery as per the estimated time frames given to the customer.
• Keeping abreast of advancements in technical field and attending workshops as required for improving knowledge and skills.
• Sharing the daily, weekly, and monthly reports along with participating in the weekly monthly meeting. Understanding the customers complaints by asking relevant questions to the customer

Experience

• Min. 1 yrs. UAE experience in repairs and replacements
• Experience in time, task & budget-based working
• Ability to Plan, Manage, Influence, and Coordinate.

Education

• BSC Computer Science / CCNA / Network Engineering
• Technical Skills, Communication Skills,
• Knowledge of the Industry Standards and Practices.

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month