ITSM Specialist (Arabic Speaker)

We are looking for an experienced ITSM Specialist (Arabic Speaker) to manage and enhance IT Service Management operations.
Must have 6+ years’ experience in ITSM implementation, ITIL practices, and documentation of procedures.
Experience with ServiceNow/BMC Remedy and work in government or enterprise environments preferred.
Arabic and English proficiency required.

Job Type: Full-time

Application Question(s):

• How many years of experience do you have in IT Service Management (ITSM)?
• Have you implemented or supported ITSM tools such as ServiceNow, BMC Remedy, or equivalent?
• Are you bilingual in Arabic?
• How do you rate your English communication skills (spoken and written) out of 10?
• What is your current and expected salary? Notice period?