Jr. Customer Service Executive - Network Operations & Support

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Job Description

• Operational role that works under direct supervision, responsible for day-to-day network operations support
  
  

Responsibilities

• Network performance reporting and analysis
• Fiber loss report analysis and action planning / tracking
• IRU fiber performance reports and penalty calculations
• Automation initiatives