Junior Site Reliability Engineer

Who Are We❓

We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.

The Job in a Nutshell

We're looking for a Junior Site Reliability Engineer to join our SRE team. You'll work alongside experienced engineers to keep our platform reliable, scalable, and observable. This is an excellent opportunity for someone early in their career who's eager to grow in the reliability engineering space.

What You'll Do❓

• Participate in incident response and on-call rotations, learning to diagnose and resolve production issues
• Build and maintain infrastructure automation to improve deployment consistency and reduce manual work
• Contribute to our observability stack, helping design and implement monitoring, alerting, and dashboards
• Work with SLIs and SLOs to measure and improve service reliability
• Collaborate with development teams to ensure new features meet reliability standards
• Document runbooks, processes, and post-incident learnings

What We're Looking For❓

• 0–1 years of experience in SRE, DevOps, or a related technical role (fresh graduates welcome)
• Foundational knowledge of cloud infrastructure (AWS), containers (Docker), and orchestration (Kubernetes)
• Familiarity with monitoring and observability tools (Grafana, Loki, Tempo, Mimir, Datadog, or similar)
• Strong problem-solving skills and attention to detail
• Excellent communication skills and ability to work collaboratively
• Eagerness to learn and grow in a fast-paced environment
• Native Arabic speaker with fluent English

Nice to Have❓

• AWS certifications (Cloud Practitioner, Solutions Architect Associate, etc.)
• Experience with infrastructure-as-code tools (Terraform, Pulumi)
• Exposure to scripting or programming (Python, Go, Bash)

Why Foodics ❓

• Work on systems that serve thousands of restaurants across the region
• Learn from experienced SREs in a supportive team environment
• Hybrid work flexibility
• Opportunity to grow your career in reliability engineering