KB Showroom Sales-Kitchen & Bath

Position Summary

The Showroom Sales and Design Professional plays a pivotal role in guiding customers through the selection and design process of high-end kitchen and bath building products. This position combines consultative sales expertise with creative design solutions to support residential new construction and remodeling projects. The ideal candidate is passionate about design, thrives in a customer-facing environment, and is motivated by achieving sales goals while delivering exceptional service.

Position Responsibilities

May Include:

• Deliver a high level of personalized service by greeting customers and understanding their project needs

• Provide expert product knowledge and industry insight to help customers select the best solutions for their kitchen or bath

• Continuously expand product knowledge to ensure accurate and up-to-date information is shared with clients

• Meet and exceed sales and revenue targets by nurturing leads and maintaining strong client relationships

• Prepare and communicate estimates, terms of sale, order details, and warranty information

• Use 2020 Design Live (Cyncly) software to design and price cabinetry solutions—stock, semi-custom, and custom

• Create and refine cabinetry layouts to meet customer specifications and design preferences

• Conduct field measurements to confirm dimensions and space requirements

• Visit job sites to provide design consultation, product recommendations, and conceptual ideas

• Complete all necessary paperwork to finalize orders and ensure timely delivery of materials

• Maintain consistent communication with customers throughout the sales cycle

• Proactively inform customers of changes, lead times, and other project-related updates

• Support additional business needs and perform other duties as assigned

Knowledge & Skills

• Experience in Kitchen & Bath Design / Sales is required
• Familiarity with design software such as 2020 Design Live, SketchUp, AutoCAD, or AutoDraw is recommended (training available)
• Self-motivated and goal-oriented with a drive to succeed
• Strong collaboration skills across cross-functional teams and departments
• High attention to detail and organizational skills
• Creative, consultative approach to sales and design
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
• Professional and courteous communication style
• Solid foundation in customer service or sales
• Strong judgment and decision-making abilities
• Reliable, ethical, and committed to excellence
• Flexible and adaptable to evolving business needs
• Passionate about sales, construction, and design
• Excellent problem-solving skills
• Positive attitude and engaging personality

Experience

• 2 years of inside or outside sales experience

• Experience in new construction and/or remodeling is a plus

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Education/Certification

• Recommended Associate or Bachelor’s Degree in one of the following fields: Interior Design Architecture Construction Management Business Administration Marketing or Sales

• Completion of a Kitchen & Bath Design certification program (e.g., NKBA-accredited courses)

• Vocational or technical training in CAD software, 2020 Design Live, or other design platforms

• On-the-job experience in retail sales, home improvement, or building materials

People Management

No

Physical Requirements / Work Environment

• Must be willing to travel for jobsite visits and product training

• Must be able to perform essential job functions with or without reasonable accommodations

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.