Key Account Manager

As a Key Account Manager, you will play a key role in growing and strengthening seller partnerships on a live shopping platform in the GCC, which combines live streams and real-time auctions. This role blends relationship management, commercial growth, and live operations coordination to ensure sellers succeed and customers have exceptional experiences.

You will own a portfolio of sellers, support their performance during live shows, and help them scale their presence on the platform. This is a hands-on role suited to someone who thrives in fast-paced, dynamic environments and is motivated by ownership, results, and long-term partnerships.

Main Responsibilities

• Own and grow relationships with assigned sellers
• Onboard new sellers and guide them through platform setup and best practices
• Support sellers in planning and executing high-performing live shows
• Monitor performance metrics and identify growth opportunities
• Turn seller feedback into actionable product & operational improvements
• Collaborate with customer experience, fulfilment, product, and other teams to ensure seamless execution
• Drive revenue growth through upselling, cross-selling, and performance optimization
• Represent the company with professionalism, clarity, and a partnership mindset
• Act like an owner in every decision you make
  
  

Requirements

• 1-3+ years of experience in account management, partnerships, sales, or a related field
• Strong ownership mindset and ability to thrive in a fast-moving environment
• Excellent communication, negotiation, and relationship-building skills
• Comfortable working with performance metrics and commercial targets
• Problem-solving mindset with attention to detail
• Fluency in both Arabic and English is a plus