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Key Account Manager
Job Summary:
This position exists to develop and manage high value customers for lubricant sales; Achieves sales targets / servicing premium customers; Develops strong long-lasting relations for recurring business.
Key Responsibilities:
1- Bachelor's in business administration or a relevant field
2- 3 to 5 years' of B2B sales experience in Chemical/Paint/Lubricant Industry
Core Competency:
This position exists to develop and manage high value customers for lubricant sales; Achieves sales targets / servicing premium customers; Develops strong long-lasting relations for recurring business.
Key Responsibilities:
- Engages in Sales and Marketing of Shell Lubricants in order to achieve sales targets
- Handles customers and their transition from Direct to indirect channel;
- Forecasts and manages customer's expectations
- Responsible to achieve sales targets and develop pipeline of future prospects
- Developing and sustaining solid relationships with key clients that bring in the most income for the company.
- Manages customer relationship; Possess the product knowledge and ensure its application;
- Communicates with customers and analyses their needs and offer effective solutions
- Measure, track and analyze key account metrics
- Aims to expand the business network
- Play an integral part in generating new sales that will turn into long-lasting relationships
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Ensures smooth sale services including, deliveries, payments, technical Services in order to achieve sales targets.
1- Bachelor's in business administration or a relevant field
2- 3 to 5 years' of B2B sales experience in Chemical/Paint/Lubricant Industry
Core Competency:
- Responsible to conduct market survey & research.
- Manages diversified customers in various B2B sectors
- Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.
- Prepare & Compile reports on account progress, goals, and forecasts for stakeholders.
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Resolve any issues and problems faced by customers and deal with complaints to maintain trust
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