Key Account Manager Retail

Key Account Manager – Retail

Location: Mumbai

Experience: 5–10+ years

Industry: Retail Technology / POS / AIDC Solutions

About the Role

TVS Electronics is seeking a dynamic and results-driven Key Account Manager to manage and grow strategic retail accounts. The role focuses on POS hardware, AIDC solutions, and Retail Software ISVs , ensuring long-term engagement with large enterprise customers in Retail and QSR segments.

Key Responsibilities

• Own and drive B2B sales for TVS Electronics’ retail solutions.
• Manage and grow key accounts in Retail and Quick Service Restaurant (QSR) segments.
• Build and maintain strong relationships with decision-makers in enterprise accounts.
• Identify new business opportunities and expand revenue within existing accounts.
• Lead sales presentations, product demonstrations, and negotiations .
• Collaborate with cross-functional teams (Pre-Sales, Operations, Support) to ensure successful implementation and customer satisfaction.
• Track sales performance, pipeline, and forecasts; report to management regularly.

Desired Profile

• 5–10+ years of experience in B2B sales, preferably in POS hardware, AIDC solutions, or Retail Software ISVs .
• Strong network in the retail ecosystem , including decision-makers in Retail & QSR.
• Proven ability to handle key accounts and drive long-term customer engagement.
• Excellent communication, negotiation, and presentation skills .
• Self-motivated, result-oriented, and capable of working independently and within a team.
• Understanding of retail technology trends , POS hardware, and software solutions is a plus.

Education

• Bachelor’s degree in business , Commerce, Electronics, IT, or related field . MBA is a plus.