Knowledge Management Specialist

Summary of role
As a Knowledge Management Specialist, you will play a vital role in ensuring organizational alignment, accountability, and performance tracking. You will manage frameworks such as OKRs, KPIs, and RACIs while supporting strategic planning cycles and governance initiatives. This role is ideal for someone with strong analytical skills, a detail-oriented mindset, and a passion for enabling teams through structure and clarity.

Job Details
SENIORITY LEVEL
Mid Level

EMPLOYMENT TYPE
Full Time

INDUSTRY
Marketing & Technology

JOB FUNCTION
Knowledge Management

Requirements & Qualifications

• Bachelor’s degree in Business, Management, or a related field.




• 1–3 years of experience in business operations, planning, or performance management.




• Familiarity with OKR and KPI frameworks and governance models.




• Experience supporting strategic planning processes and cross-functional alignment.




• Strong understanding of RACI frameworks and accountability structures.




• Analytical mindset with experience in data analysis and reporting.




• Excellent collaboration, communication, and documentation skills.

Responsibilities

• Define, monitor, and report on OKRs and KPIs to track organizational performance.




• Develop and maintain governance frameworks such as RACIs to clarify ownership and accountability.




• Support the design, facilitation, and tracking of strategic planning initiatives with stakeholders.




• Audit knowledge-sharing practices and enforce documentation standards across teams.




• Provide reporting, dashboards, and insights to leadership to guide planning and execution.




• Contribute to performance improvement projects by identifying risks and surfacing opportunities.

Key Skills

OKRs • KPIs • RACI • Data Analysis • Planning Support • Collaboration • Communication • Documentation