KYC Assistant Manager

• Assist in Managing and optimizing resources under his supervision (3 KYC Officers)
• Requesting modifications/developments to the workflow to ease process and assure quality
• Daily Monitoring for Team / Branches productivity for the KYC
• Coordinate between all stake holders to ensure implementing the set KYC Action Plan
• On Monthly basis work on the KYC Quota received by compliance to be sent for the related parties
• Handles any inquiries related to the KYC Actions
• Obtain approvals & arrange with Marketing dept. & Digital banking to send SMS to clients as planed
• Coordinate with CIOC & Operations Analysis and Controls dept. to ensure implementing required actions
• Obtain the required approvals to implement the agreed action plan

Review & Authorize the KYC applications in CRM work flow from the KYC officers.

• 
  Bachelor University degree and Min 4 years of relevant banking experience in a customer service function
• Solid knowledge of services & operations with more focus on KYC
• Has very good English language
• Excellent communication, interpersonal skills, analytical and problem solving skills
• Computer Skills, ability to operate different applications e.g. MS Excel, Power Point, CBS, I-Flex, etc…
• Training and coaching skills
• Ability to work under pressure
• Enthusiastic, self-motivated and team player
• Ability to stand on team weaknesses & rectify if any
• Time Management
• Presentation skills
• Basic Managerial Skills
• Excel