Landscape & Snowplow Manager

This position serves as a critical leadership role in the management and delivery of high-quality landscaping, snow removal, and de-icing services. This role provides day-to-day leadership for all assigned landscape, snowplow and equipment operating crews, and is responsible for ensuring all assigned jobs are on track. The ideal candidate has in-depth knowledge of landscape and snow contract job portfolios and models behavior that drives a high performing team.

Essential Duties and Responsibilities

• Provide direct reporting management and leadership for crews, crew leads, and sub-contractors in alignment with company core values.
• Ensure workplace safety is a top priority and serve as a role model for workplace safety.
• Manage all aspects of assigned projects.
• Provide in-field support, mentorship, training, and work direction to crews.
• Ensure the team has the resources and tools needed to complete their projects.
• Offer performance feedback to employees.
• Meet timelines and quality standards for all deliverables.
• Manage tool and equipment needs and operation.
• Oversee strategy and procurement considerations for local branch logistics.
• Complete final inspection/walk-through of all assigned jobs.
• Demonstrate leadership skills that drive a high performing team.
• Provide updates and communication with customers to ensure high customer satisfaction.
• Be proficient in the use of various operating systems and technology for daily operations.
• Deliver excellent customer service.
• Work collaboratively with team members and company leadership.
• Demonstrate timely and effective communication—verbal, non-verbal, and written.
• Make high quality decisions in a fast-paced and quickly evolving environment.
• Lead interviewing efforts for open positions.
• Collaborate with HR to hire, onboard, and ensure training plans for new team members are in place.
• Meet one-on-one with all direct reports.
• Provide updates on assigned job portfolio to branch and operational leaders.
• Take lead on creating routes for summer and winter crews.
• Complete performance reviews for all direct reporting team members.

Qualifications

Required

• 18+ years of age
• High school diploma or equivalent
• 2+ years of landscape and/or commercial snow experience
• 1+ years of hardscape installation experience as a crew lead
• 3+ years of leadership experience
• Written landscape and language proficiency in preferred language
• Technical proficiency in use of technology related to the position
• Valid driver’s license with clean driving record
• Valid DOT card or ability to obtain one
• Must be able to pass a pre-employment drug test

Preferred

• CDL – Class A license
• Bilingual English/Spanish language skills