Last-Mile Delivery Operations Coordinator

Job Title: Last-Mile Delivery Operations Coordinator
Location: UAE
Reporting to: Assistant Manager / Manager Operations

What You’ll Do

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward. We are currently seeking a proactive and detail-oriented Operations Executive to join our high-performing Heroes Operations Team. The ideal candidate will play a critical role in overseeing day-to-day rider operations, ensuring smooth execution and operational efficiency. This position demands strong organizational abilities, clear communication, and a hands-on approach to problem-solving in a fast-paced environment.

noon mission: Every door, every day

• Manage day-to-day rider operations and serve as the first point of contact for rider-related queries including COD reconciliation, transfers, and attendance.
• Coordinate closely with hub teams to ensure smooth communication and execution of rider deployments and shift allocations.
• Review and verify rider rosters in consultation with the respective hub teams to ensure accuracy and operational readiness.
• Monitor rider attendance and ensure timely reporting and escalation of discrepancies.
• Support inter-hub rider transfers and ensure all documentation and updates are accurately maintained.
• Maintain clear and up-to-date operational records in compliance with company policies.
• Liaise with internal teams (HR, payroll, transport, etc.) to support rider needs and address operational dependencies.
• Proactively contributes to continuous improvement initiatives for enhancing rider engagement, productivity, and operational efficiency.

What you’ll need?

• Bachelor's Degree in Human Resources Management, or comparable field
• Able to use Microsoft Office & google sheets efficiently
• Exceptional verbal, written, and visual communication skills with confidence and presenting to sizable groups
• Ability to speak other languages and basic understanding of local languages and dialects is an advantage.
• Driven and ability to work independently with high proactivity in a dynamic environment.
• Ability to contribute and work effectively in a team.
• Flexible and able to embrace and respond to change effectively.
• Sense of urgency.
• Loyalty, high integrity and ability to keep confidentiality.
• Minimum 3 years rider operations / fleet operations
• Ability to thrive in a fast-paced environment

Who will excel?

● We’re looking for people with high standards, who understand that hard work matters.

● You need to be relentlessly resourceful and operate with a deep bias for action.

● We need people with the courage to be fiercely original.

noon is not for everyone; readiness to adapt, pivot, and learn is essential.

Job Type: Full-time

Pay: Up to AED4,500.00 per month

Application Question(s):

• Are you currently located in the UAE?
• Are you efficient in preparing various fleet management reports using Excel and Google Sheets?

Experience:

• Last-Mile Delivery Operations: 3 years (Required)

Language:

• English (Required)

Work Location: In person