Lead Business Analyst

BA Lead Role Overview:

As a Business Analyst (BA) Lead at Stewart, you will play a pivotal leadership role in shaping the Business Analysis function. This position combines strategic direction, team development, and process governance to ensure that the BA team delivers consistent, high-quality business outcomes aligned with Stewart’s vision and global standards.

You will work closely with the BA Manager, Product Owners, Delivery Managers, and cross-functional leaders to define best practices, strengthen collaboration, and build a mature, data-driven Business Analysis discipline within Stewart.

Key Responsibilities

1. Leadership & Team Development

• Lead, mentor, and inspire a team of Business Analysts, fostering accountability, ownership, and professional growth.
• Partner with the BA Manager to set clear team objectives, KPIs, and structured performance management processes.
• Drive onboarding, training, and capability-building initiatives to enhance analytical excellence and domain expertise.
• Ensure adequate resource coverage during planned and unplanned absences while maintaining delivery continuity and quality.
• Promote a culture of continuous feedback, collaboration, and innovation within the BA community.

2. Strategic Oversight & Governance

• Define and enforce standardized BA methodologies, documentation templates, and governance frameworks in alignment with global standards.
• Ensure the quality and accuracy of all BA deliverables, including business requirements, user stories, and process models.
• Collaborate with leadership to align BA initiatives with organizational strategy and delivery goals.
• Monitor and report on key metrics such as delivery timelines, documentation quality, and stakeholder satisfaction.
• Support process improvement and automation initiatives to enhance BA productivity and business value.

3. Stakeholder Management & Collaboration

• Serve as a senior liaison between business and technology teams, ensuring clarity and alignment on priorities and deliverables.
• Collaborate with Product Owners, Delivery Managers, Project Managers, and QA leadership to ensure seamless end-to-end delivery.
• Partner with US leadership to identify process improvement opportunities and define actionable strategies.
• Drive consistent communication and alignment across onshore and offshore BA teams, ensuring adherence to Stewart’s corporate values.
• Proactively identify and address risks, bottlenecks, and dependencies, providing data-driven insights to leadership.

4. Continuous Improvement & Capability Building

• Drive the modernization of BA practices with data dashboards, automation, new tools, and updated best practices.
• Partner with the US BA Manager to establish metrics and reporting frameworks using tools such as Azure Boards and Power BI.
• Encourage knowledge sharing, certification pursuits, and cross-functional collaboration across the global BA community.

Qualifications

• Bachelor’s degree in computer science, Information Technology, Business Administration , or a related discipline.
• 12+ years of experience in Business/System Analysis, including 3–5 years in a leadership or supervisory role.
• Proven track record in leading teams and driving measurable business impact.
• Strong communication, stakeholder management, and conflict-resolution skills.
• Expertise in Agile methodologies (Scrum, Kanban) with experience leading within iterative delivery models.
• Proficiency in Azure Boards, Power BI, Confluence , and other collaboration tools.
• Prior experience in Title, Real Estate, or Financial Services is a strong advantage.