Lead Business Analyst

Job purpose:

Liaison between the customer and the technical team to bridge the gap between the Business need and the delivered solution. Acts as a first level of mentoring and support for junior and senior analysts.

Key accountabilities and decision ownership:

• Manage the business analysis activities of different projects and collaborate with the customer in building the roadmap of the project/s
• Understand the what and the how of the customers business
• Elicit; analyze; validate; and manage the business requirements throughout the project life cycle
• Manage change of scope throughout the project lifecycle (when applicable) in collaboration with the project manager
• Recommend and assess different solutions according to the business need and collaborate in selecting the best fit
• Document the solution requirements depending on the project used methodology (Agile; Waterfall; … etc) and prepare it for the customer?s signoff and development team implementation
• Conduct a final check and sign off before delivery
• Conduct demos for customers and gather feedback
• Support and guide customers during the UAT
• Stay aligned and updated with a high level overview of other projects inside the same program
• Anticipate potential challenges and conduct impact analysis on the program level in collaboration with other analysts across the program when applicable
• Identify potential business opportunities that can grow the business
• Review the outcome of the junior and senior analysts work (when needed)
• Mentor and support junior and senior analysts from a technical perspective

Must have professional qualifications:

• Bachelor's degree in computer science or relevant
  
  
  • Other when mandated or based on Business need
• 8+ years of relevant experience (Business analysis; testing or development; or relevant to the customer's Business) including at least 5 years in a Business analysis role
• Understanding of Business models and Business processes is a must
• Requirements engineering knowledge is a must
• Processes modelling experience is a must
• Understanding of databases and relation modelling is a must
• Knowledge of different technologies is a must
• System analysis and design methodologies experience is a must
• Knowledge of cost benefit analysis is a must