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Lead IT Network Administrator

Winston-Salem, United States

Position Details

Classification Information

Position Classification Title
IT Network Administrator II

FLSA
Exempt

Position Class
12238

Position Overview

Position Summary
FOR WSSU INTERNAL EMPLOYEES ONLY

Winston-Salem State University (WSSU) is committed to providing a robust and secure technological environment supporting our academic excellence and social impact mission. We seek a skilled and proactive Lead IT Network Administrator to join our team. This critical role will be at the forefront of designing, managing, and optimizing our enterprise network infrastructure, ensuring seamless connectivity across our campus and affiliated locations.

Key Responsibilities:
  • Network Design & Management: Oversee the design, implementation, and management of the university’s enterprise network, including LAN/WAN cabling, data center networks, telephone/telecom, and converged communications infrastructure.
  • Equipment Installation & Monitoring: Lead the installation, configuration, and ongoing monitoring of network equipment, ensuring optimal performance and compliance with industry standards.
  • Project Management: Coordinate and manage network-related projects, from initial planning to implementation, working closely with IT leadership and stakeholders across the university.
  • Troubleshooting & Support: Provide advanced troubleshooting for network issues, including data access deficiencies, outages, and security breaches. Ensure timely resolution of hardware and software problems to minimize disruptions.
  • Telecommunications Infrastructure: Administer and support the university’s telecommunications systems, including PBXs, VOIP, call management systems, and video conferencing.
  • Guidance & Mentorship: Provide leadership and guidance to junior network administrators, sharing industry best practices and fostering professional development within the team.
  • Documentation & Training: Develop and maintain comprehensive network documentation and training materials to ensure consistent and informed use of network resources.


What You’ll Bring:
  • Expertise in network design, implementation, and management.
  • Strong problem-solving skills with the ability to lead and coordinate projects.
  • Experience in managing telecommunications systems and associated software.
  • A commitment to maintaining high network performance, security, and reliability standards.
  • The ability to mentor and guide junior team members, fostering a collaborative and learning-focused environment.

Why WSSU? At WSSU, you’ll be part of a vibrant community dedicated to innovation and excellence. As the Lead IT Network Administrator, you’ll play a crucial role in ensuring that our technological infrastructure supports our mission and the needs of our students, faculty, and staff. Your work will help maintain a secure, connected environment where education and research thrive.
Apply Today! If you are a driven and experienced IT professional passionate about network administration, we invite you to join our team. At WSSU, your contributions will make a lasting impact on our university community.

Position Information

Position Number
212220

Working Position Title
Lead IT Network Administrator

Building and Room No.
Elva Jones Computer Science Building
Room 1215

Appointment Type
Permanent Full-Time

If Time Limited.
No

Appointment Length.
n/a

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies
Emergency

Normal Work Schedule
M-F 8am-5pm and occasional after-hours, where required, with infrastructure upgrades and emergencies.

Department Required Skills
  • Graduation from a four-year college or university with a major in Information Technology, Network Systems Administration, Information Systems, telecommunications, engineering, or a closely related field
  • Five years of experience in network design, telecommunications system management, system analysis, or management
    • (Experience in the field of work related to the position’s role may be substituted on a year for year basis for education requirements)
  • Strong supervisory, project management, and budget management skills
  • Excellent written and oral communication skills
  • Collaborative mindset, preference for team-oriented environments
  • Experience working with end users to establish service level agreements based on user requirements
  • Experience in cabling/connectivity, LAN/WAN design and support, networking technology equipment, or telecommunications design/support
  • Experience in design installation and configuration of networking infrastructure systems such as routers, switches, firewalls, IDS/IPS
  • Working technical knowledge of network, PC, and Network Core functions and Layer 2 and 3 protocols
  • Proficient in the deployment and maintenance of network equipment including switches, access points, implementation of business continuity technologies and processes such as backup, recovery, and hardware redundancy
  • Hands-on software and hardware troubleshooting experience
  • Experience documenting and maintaining configuration and process information

Preferred Years Experience, Skills, Training, Education
  • Industry certifications such as CCNA, CCIE, Net+, or RCDD
  • Experience creating long range telecommunications development plans in accordance with stated business strategy
  • Knowledge of telecommunications systems such as VoIP, PBX, analog phone systems, outside plant connectivity, indoor/outdoor copper/fiber cable installation and connectivity
  • Ability to design, troubleshoot and provide connectivity for complex internet/intranet cabling systems, MPLS networks, WiFi, cable TV and video systems, and WAN systems

Required License or Certification

Valid US Driver's License
No

Commercial Driver's License Required
No

Physical Required
No

List any other medical/drug tests required

Posting Details

Posting Details

Internal Posting Only
Yes

Time Limited Position
No

Appointment Length
12 months

Salary
Salary commensurate with education and experience

Open Date
09/10/2025

Close Date
09/24/2025

Open Until Filled
No

Special Instructions Summary
Our agency supports second-chance employment for individuals who were previously incarcerated, or Justice involved. We invite all potential applicants to apply for positions for Which they may be qualified.
Please Note: A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
Failure to complete the application completely may result in you not being considered for the vacant position.
Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834

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